Note: This text is the attempt to translate the German version of the Data Protection Statement into English. The original version can be found here https://www.tortue.de/datenschutz
We would like to inform you, that all legal obligations, which are associated with EU General Data Protection Regulation, German Federal Data Protection Act and German Telemedia Act are only valid for the German version of the Data Protection Statement. This text is for information only and makes no claim for completeness.
Data Protection Statement of name of HGH Hotelgesellschaft mbH
We appreciate you visiting our websites and we thank you for your interest in our hotel. Protection of personal data is a very important issue for us. Therefore, the processing of personal data of a data subject, for instance of names, postal or e-mail addresses and phone numbers, is carried out in accordance with the applicable European and national legislation.
If data processing is necessary, but there is no legal basis for such processing, we generally request a consent from the data subject.
You can revoke your declaration of consent with future effect at any time. Please contact then the controller. Contact information is indicated at the end of this data protection statement.
In the following chapters, our company HGH Hotelgesellschaft mbH would like to inform the general public about nature, extent and purpose of the data processed. In this data protection statement the persons concerned shall furthermore be informed of the rights granted to them.
The data protection statement of our company, HGH Hotelgesellschaft mbH, is based on the terms, which the European legislative and regulatory authority uses in the EU General Data Protection Regulation (hereinafter called “GDPR”). Our data protection statement aims to be easy to read and to understand by general public as well as by our guests or business partners. To guarantee this we shall first explain the terms used.
We use in this data protections statement and on our internet homepage, inter alia, following terminology:
Personal data means any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data subject means any identified or identifiable natural person whose personal data is processed by the party responsible for the processing.
Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Restriction of processing means the marking of stored personal data with the aim of limiting their processing in the future.
Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.
Pseudonymisation means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.
Controller or the party responsible for the processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.
Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.
Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.
Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
Rights of the data subject
Right to confirmation: Every data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed.
If a data subject wishes to make use of this right of confirmation, he/she can contact the controller at any time.
Right of access by the data subject: Any data subject affected by the processing of personal data shall have the right at any time and free of charge to obtain from the controller information concerning the personal data stored about him or her and to get a copy of such information. Furthermore, the European legislative and regulatory authorities have granted to the data subject rights on the following information:
- the purposes of the processing
- the categories of personal data concerned
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations
- where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
- the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
- the right to lodge a complaint with a supervisory authority
- where the personal data are not collected from the data subject, any available information as to their source
- the existence of automated decision-making, including profiling, referred to in the GDPR, Article 22 (1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject
Further, the data subject has also right of access to information, whether personal data are transferred to a third country or to an international organisation. If that is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.
When the data subject wishes to make use of this right of access, he or she can at any time contact the data processing controller.
Right to rectification: Every data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Further, taking into account the purposes of the processing, the data subject shall also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
If the data subject wishes to make use of this right of rectification, he or she can at any time contact the data processing controller.
Right to erasure (right to be forgotten): Every data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay, where one of the following grounds applies and data processing is not necessary:
- The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
- The data subject withdraws consent on which the processing is based according to GDPR, point (a) of Article 6(1), or point (a) of Article 9(2), and where there is no other legal ground for the processing.
- The data subject objects to the processing pursuant to GDPR, Article 21(1) and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2).
- The personal data have been unlawfully processed.
- The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.
- The personal data have been collected in relation to the offer of information society services referred to in GDPR, Article 8(1).
If one of the abovementioned reasons applies and the data subject would like to demand erasure of his or her personal data, which have been stored by the HGH Hotelgesellschaft mbH, he or she can at any time contact the controller. The request of the data subject will be fulfilled promptly.
If the personal data have been made public by our company, HGH Hotelgesellschaft mbH, and if our company as controller is obliged pursuant to GDPR, article 17, paragraph 1 to erase the personal data, our company, HGH Hotelgesellschaft mbH, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers which process the disclosed personal data that the data subject has requested from these other data controllers the erasure of all links to such personal data or of copies or replications of such personal data. This paragraph shall not apply if processing is necessary. The controller will then case-by-case make the necessary arrangements.
Right to restriction of processing: Each data subject affected by the processing of personal data shall have the right to request from the controller restriction of processing where one of the following condition applies:
- The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.
- The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead.
- The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
- The data subject has objected to processing pursuant to GDPR, Article 21(1) and the verification is pending, whether the legitimate grounds of the controller override those of the data subject.
If one of the abovementioned reasons is present and the data subject would like to request restriction of his or her personal data, which have been stored by the HGH Hotelgesellschaft mbH, he or she can at any time contact the controller. The restriction of processing will be effectuated without delay.
Right to data portability: Each data subject affected by the processing of personal data shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format. He or she has also the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, where the processing is based on consent pursuant to GDPR, point (a) of Article 6(1) or point (a) of Article 9(2) or on a contract pursuant to point (b) of Article 6(1) and the processing is carried out by automated means. Right of data portability shall not apply to processing necessary for the performance of a task to be carried out in the public interest or in the exercise of official authority delegated to the controller.
In exercising his or her right to data portability pursuant to GDPR, Article 20, paragraph 1, the data subject shall have the right to have the personal data transmitted directly from one controller to another, where technically feasible and provided that this right shall not adversely affect the rights and freedoms of others.
In order to enforce the right to data portability the data subject can at any time contact the controller.
Right to object: Each data subject affected by the processing of personal data shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on GDPR, point (e) or (f) of Article 6(1). This also applies to profiling based on those provisions.
In case of an objection our company, HGH Hotelgesellschaft mbH, shall no longer process the personal data, unless we can show compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purposes of establishment, exercise or defence of legal claims.
Where personal data are processed by our company, HGH Hotelgesellschaft mbH, for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This includes also profiling to the extent that it is related to such direct marketing.
Where the data subject submits an objection to HGH Hotelgesellschaft mbH against processing for direct marketing purposes, the personal data shall no longer be processed for such purposes by HGH Hotelgesellschaft mbH.
Where personal data are processed for scientific or historical research purposes or statistical purposes pursuant to GDPR, Article 89(1), the data subject, on grounds relating to his or her particular situation, shall have the right to make an objection to HGH Hotelgesellschaft mbH against processing of personal data concerning him or her, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
In order to exercise the right to object, the data subject may directly contact the controller. In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, the data subject may exercise his or her right to object by automated means using technical specifications.
Automated individual decision-making, including profiling: Each data subject affected by the processing of personal data shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him or her, or in a similar manner significantly affects him or her. The aforementioned right shall not apply, if the decision
- is necessary for entering into, or performance of, a contract between the data subject and a data controller;
- is authorised by Union or Member State law to which the controller is subject, and this legislation lays down suitable measures to safeguard the rights, freedoms and legitimate interests of the data subject; or
- is based on explicit consent of the data subject
If the decision to enter into, or to perform, a contract between the data subject and the controller is required, or if the decision is made with the explicit consent of the data subject, our company, HGH Hotelgesellschaft mbH, shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and to contest the decision.
If the data subject wishes to assert the right of automated individual decision-making, he or she can contact the controller at any time.
Right to revoke the declaration of consent: Each data subject affected by the processing of personal data shall have the right to withdraw his or her consent at any time.
If the data subject wishes to make use of the right to revoke the declaration of consent, he or she can contact the controller at any time.
Right to lodge a complaint with a supervisory authority: Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to him or her infringes this Regulation.
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Str. 22, 7. OG
Phone: 040 / 428 54 - 4040
Fax: 040 / 428 54 - 4000
Cooperation with processors and third parties
If we disclose data to other people and companies (processors or third parties) as part of our processing, transmit them to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if the data is transmitted to third parties, as to payment service providers, in accordance with Art. 6 Para. 1 b GDPR for the fulfillment of the contract), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).
If we commission third parties to process data on the basis of a so-called "order processing contract", this is done on the basis of Art. 28 GDPR.
Routine deletion and blocking of personal data
The controller processes (in this connection also: stores) the personal data of the data subject only for the period necessary to achieve the purpose of the storage or,
if the processing is required by the European legislative and regulatory authorities, or laid down in another law or regulation to which the controller is liable.
If the purpose of the storage ceases to apply, or if a storage period prescribed by the European directives and regulations or by any other relevant legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.
Privacy in recruitment and in the application process
The controller collects and processes personal data for the purposes of the application procedure. The processing can also be done electronically. This is particularly the case where an applicant submits the corresponding documents to the controller by means of electronic communications, e.g. by e-mail. If the controller concludes a contract of employment with one applicant, the transmitted data are stored for the purpose of executing the employment relationship in compliance with the statutory provisions. If the controller does not conclude a contract of employment with any of the applicants, the application documents will automatically be deleted six months after the notification of letter of rejection, provided that deletion does not conflict with any other legitimate interests of the controller. In this context other legitimate interest means for instance a burden of proof in legal proceedings pursuant to the General Law on Equal Treatment (AGG).
Security of personal data
Our company, HGH Hotelgesellschaft mbH, shall take numerous technical and organizational measures in order to protect your personal data against accidental or illegal destruction, alteration, loss, unlawful disclosure or unauthorized access.
Nevertheless, for instance internet-based data transfer can principally bear gaps in the security, and therefore absolute protection cannot be guaranteed. For this reason, any data subject is free to communicate personal data to us in an alternative way, for instance by telephone.
Our employees regularly take part in data protection training and have been committed to confidentiality in accordance with the GDPR.
This site uses encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http: //" to "https: //" and by the lock symbol in the browser line.
If encryption is activated, the data that you transmit to us cannot be read by third parties.
Collection of general data and information
The website of HGH Hotelgesellschaft mbH collects a number of general data and information each time the website is accessed by data subject or an automated system. This general data and information is stored in the log files of the server. Following data can be collected:
- browser types and versions used
- operating system used by the accessing computer
- website from which an accessing system gets to our website (so called referrers)
- sub-websites, which are accessed via an accessing system on our website
- date and time of access to our website
- web protocol address (IP address)
- Internet service provider of the accessing system
- other similar data and information, which is used to protect our information technology systems against possible attacks
When using this general data and information, our company, HGH Hotelgesellschaft mbH, does not draw any conclusions about the data subject. In fact, this information is needed in order:
- to deliver the contents of our website correctly
- to optimize the content of our website as well as the advertising for it
- to ensure long-term functionality of our information technology systems and of the technology on our website
- to provide law enforcement authorities with necessary information related to criminal prosecution in case of a cyberattack
This anonymously collected data and information is therefore evaluated by our company, HGH Hotelgesellschaft mbH, on the one hand statistically, and on the other hand to increase data protection and data security in our company, and last but not least to ensure the best possible level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by the data subject.
Personal data are also processed by our company, HGH Hotelgesellschaft mbH, when you give these data to us. This occurs for instance each time when you contact us. The personal data we acquire this way shall be used only for the purpose, which you provide us when contacting us. This information shall be communicated only on a voluntary basis and with your consent. In the event that this data is information regarding communication channels (e.g. e-mail address or phone number), you further agree that we may possibly contact you through this channel of communication to answer your questions.
Data transmission via web form
Data subject has an option to register on the website of the controller stating his or her personal data. During the registration process the respective entry windows indicate, which personal data are transmitted to the controller. The personal data entries made by the data subject are exclusively intended for internal use of the controller, this data is collected and stored for the purposes of own use. The controller can transmit the data to one or to several processor(s), e.g. to parcel service which also makes only internal use of the personal data and acts under the responsibility of the controller.
By registration on the website of the controller the following data is also stored: data subject’s IP address, which the internet service provider has assigned, the date and the exact time at the moment of the registration. These data are stored against the background of being the only way to prevent misuse of our services. If necessary, these data can enable clearing up offences or copyright infringements committed. Insofar it is necessary to store this data as to protect the controller. In general, these data are not transmitted to a third party, unless there is a legal obligation to a transmission, or the data transmission serves legal pursuit of rights or criminal prosecution.
When the data subject registers himself or herself on the website and voluntarily supplies personal data, it enables the controller to offer to him or her content and services, which can by the very nature of the issues only be offered to registered users. Registered persons are entitled to have the personal data they have supplied at the registration completely deleted from the data files of the controller.
The controller shall inform the data subject on request at any time by stating, which personal data he has stored about the data subject. The controller shall furthermore also correct or delete personal data of the data subject, if he requests or indicates so, and if there are no statutory retention obligations to contradict such request.
With the following information, we will inform you about the content of our newsletter as well as the registration, shipping and statistical evaluation procedures and your opposition rights and deregistration.
Content of Newsletters
We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipients (double opt-in procedure) or a legal permission. Insofar as the contents of a newsletter are concretely described, they are authoritative for the consent of the users. Our newsletters contain information and news as well as offers of the TORTUE HAMBURG.
Double-Opt-In and logging
The registration for our newsletter takes place in a so-called. Double Opt-In method, meaning that after registering, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses. The registration for the newsletter will be recorded in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Likewise, the changes to your data stored at CleverReach GmbH & Co. KG are logged.
Use of the shipping service provider „CleverReach GmbH & Co. KG“
The newsletter is sent by "CleverReach GmbH & Co. KG", a newsletter shipping platform in Mühlenstr. 43, 26180 Rastede, Germany. The e-mail addresses of our newsletter recipients, as well as their other data described in the context of these notes, are stored on the servers of CleverReach GmbH & Co. KG. CleverReach GmbH & Co. KG uses this information to send and evaluate the newsletter on our behalf. Furthermore, CleverReach GmbH & Co. KG may, use this data to optimize or improve its own services, based on its own information, e.g. for the technical optimization of the shipping as well as the presentation of the newsletter or for economic purposes, in order to determine from which countries the recipients come. CleverReach GmbH & Co. KG does not use the data of our recipients for their own use, to personally write them or pass it on to third parties. We rely on the trustworthiness and the IT and data security of CleverReach GmbH & Co. KG. For more information about privacy and data security of CleverReach, click here.
In order to subscribe to the newsletter, we kindly ask you to enter the first and last name in addition to your e-mail address in order to ensure the personalization of the newsletter. Optionally, we also ask you to specify the right place where to send you individual, suitable offers, specials and news.
Statistical survey and analyzes
When opening the newsletter, a certain technology will be used to collect initial technical information, such as browser and system information, as well as your IP address and time of retrieval. This information is used to improve the technical performance of services based on their technical data or target audience and their reading habits, based on their locations (which can be determined using the IP address) or times of access.
Statistical surveys also include determining if the newsletters will be opened, when they will be opened, and which links will be clicked. For technical purposes, this information can be assigned to the individual newsletter recipients, even though it is not our goal to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them, as well as sending valuable content based on the interests of our users.
Online call and data management
Termination / Revocation
You can cancel the reception of our newsletter at any time, ie. revoke your consent. Your consent to sending it via CleverReach will lapse at the same time as the statistical analyzes. A link to cancel the newsletter can be found at the end of each newsletter or here.
Legal basis Data protection regulation
In accordance with the provisions of the Data Protection Regulation (DSGVO), which will apply from 25 May 2018 onwards, we inform you that the consents to the sending of e-mail addresses are based on Art. 6 paragraph 1 lit. a, 7 DSGVO and § 7paragraph 2 no. 3 or paragraph 3 UWG. The use of the shipping service provider CleverReach, carrying out the statistical surveys and analyzes as well as logging the registration process, are based on our legitimate interests in accordance with. Art. 6 paragraph 1 lit. f DSGVO. We are keen on using a user-friendly and secure newsletter system that serves both our business interests and the expectations of our users.
We offer you the opportunity to contact us by e-mail and / or via a contact form. In this case, the information provided by the user will be stored for the purpose of processing his contact. A passing on to third parties does not take place. A comparison of the data collected with data, which may be collected by other components of our site, is also not done.
You can make a reservation through Synxis on our website. Synxis is a service of WORLD HOTELS Aktiengesellschaft, Main Airport Center, Unterschweinstiege 2 - 14, 60549 Frankfurt am Main, which enables you to make reservations through their subcontractor Saber Hospitality Solutions GmbH, Unterschweinstiege 2 - 14, 60549 Frankfurt am Main.
If you click the corresponding button, an input mask opens. There you can enter your reservation data. Saber Hospitality Solutions GmbH processes the data you have entered on our behalf. These are the following data: first and last name, possibly credit card number, possibly flight details, optional: address, additional password when registering.
Your personal data will then be used to process your booking and will be deleted after the statutory storage periods have expired.
We receive anonymized aggregated statistical data from Synxis e.g. about country statistics, agency reports, sales reports, which serve to improve our offer. The use of Synxis is based on Art. 6 Para. 1 lit. f GDPR. It takes place in the legitimate interest of a customer-friendly booking option for our services, as well as for the subsequent fulfillment of your reservation in accordance with Art. 6 Para. 1 b GDPR.
You can view the data protection regulations of Saber Hospitality Solutions GmbH here:
The Hotel Network
This Website uses a cookie (thn_id) of the service company THE HOTELS NETWORK, S.L., Av. Diagonal, 439, 3º-1ª, 08036 Barcelona, Spain. This cookie is created to identify the users with a unique ID formed by a hexadecimal carriage of characters. It is used to be able to identify the users in their next visit to the hotel’s website in the network. This cookie also allows to personalize the user experience.
The storage period for data transmitted to THE HOTELS NETWORK is 2 years. Legal basis for processing this personal data is Art. 6 (1) lit. f EU-GDPR.
Further information can be found on the website and in the privacy statement of THE HOTELS NETWORK:
Links to other websites
Our websites contain links to other websites (so called external links).
Our company, HGH Hotelgesellschaft mbH, is as a supplier responsible for the contents of our own as required by the European and national legislation in force. Our own contents are to be distinguished from links to contents provided by other suppliers. We have no influence over whether or not operators of other websites comply with the European and national data protection regulations in force. Please learn more about the data protection statements on the websites of the respective suppliers.
The consent or rejection of cookies - also for web tracking – can be set by changing the settings of your web browser. You can configure your web browser so that it blocks cookies generally, or you will be warned in advance when a new cookie is about to be stored. In this case, however, the functionality of the website may be impaired (for example when placing orders). Your browser also offers a function to delete cookies (for instance by choosing “Clear browsing data”. This is possible in all common web browsers. Further information can be found in the user manual or in the settings of your browser.
First-party cookies: First-party cookies are permanent cookies that are stored on the computer and only lose their validity when the expiry date assigned to them has expired. The word "party" refers to the domain from which the cookie originated. In contrast to third-party cookies, first-party cookies usually come from the website operator itself. They are therefore not accessible to browsers across domains. For example, website A assigns a cookie A, which is not recognized by website B, but can only be recognized by website A. This means that data cannot be passed on to third parties.
Third-party cookies: With a third-party cookie, the cookie is set and recorded by a third party. The downside is that some browsers are set up to not accept this type of tracking. The advantage of third-party cookies, however, is that you do not have to install any code on the landing page. For this reason, the use of third-party cookies is technically easier than that of first-party cookies.
We use affiliate tracking cookies on our website to correctly record sales and / or leads. Cookies are small text files that your computer stores when you visit a website. These affiliate tracking cookies do not store any personal data. Rather, only the identification number of the mediating partner and the order number of the advertising material clicked on by the website visitor are recorded. This information is required for payment processing between the website operator and the advertiser. When a transaction is completed, the partner identification number is used to assign the commission to be paid to the mediating partner.
You can prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.
Use of Google Analytics
<p>If you have given your consent, Google Analytics, a web analysis service of Google Ireland Limited ("Google") is used on this website. The use includes the "Universal Analytics" operating mode. This makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.</p>
<p><strong>Purposes of the Processing</strong><br>
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website and Internet use.</p>
The legal basis for the use of Google Analytics is your consent in accordance with <a href="https://gdpr-info.eu/art-6-gdpr/" target="_blank">Art. 6 para. 1 lit. a GDPR</a>.</p>
<p><strong>Recipients or Categories of Recipients</strong><br>
The recipient of the collected data is Google.</p>
<p><strong>Transfer to Third Countries</strong><br>
Personal data will be transferred to the USA under the EU-US Privacy Shield on the basis of the European Commission's adequacy decision. You can download the certificate <a href="https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI">here</a>.</p>
<p><strong>Duration of Data Storage</strong><br>
The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month.</p>
<p><strong>Rights of the Persons affected</strong><br>
You can revoke your consent at any time with effect for the future by blocking the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functionalities of this website to their full extent.</p>
Google Tag Manager
This website uses the Google Tag Manager. This service allows website tags to be managed through an interface. The Google Tag Manager only implements tags. This means that no cookies are used, and no personal data is collected. The Google Tag Manager triggers other tags, which in turn collect data if necessary. However, the Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, it remains valid for all tracking tags if they are implemented with the Google Tag Manager.
The legal basis for the use of Google Maps is our legitimate interest in optimizing our online services and thus Art. 6 para. 1 lit. f GDPR.
Google Ads (formerly Google AdWords)
We use "Google Ads" (formerly Google AdWords) on our website, a service of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as "Google"). Google Ads enables us to draw attention to our attractive offers with the help of advertising material on external websites. This enables us to determine how successful individual advertising measures are. These advertising materials are delivered by Google via so-called "AdServer". For this purpose, we use so-called AdServer cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you access our website via a Google ad, Google Ads stores a cookie on your PC. These cookies usually lose their validity after 30 days. They should not be used to personally identify you. The following information is usually saved as analysis values for this cookie: unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions), opt-out information (marking that the Users no longer want to be addressed). These cookies enable Google to recognize your web browser. If a user visits certain pages of the website of an Ads customer and the cookie stored on their computer has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page. A different cookie is assigned to each Ads customer. Cookies cannot therefore be tracked via the websites of Ads customers. We ourselves do not collect and process any personal data in the advertising measures mentioned. We only receive statistical evaluations from Google. Based on these evaluations, we can see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular we cannot identify the users based on this information. Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the scope and further use of the data collected by Google through the use of Google Ads. To the best of our knowledge, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you have a Google user account and are registered, Google can assign the visit to your user account. Even if you are not registered with Google or have not logged in, there is a possibility that Google will find out and save your IP address.
We use Google Ads for marketing and optimization purposes, in particular to display relevant and interesting ads for you, to improve the reports on campaign performance and to achieve a fair calculation of advertising costs. This is also our legitimate interest in the processing of the above data by the third party. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.
You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. The storage of cookies can also be prevented by setting your web browser so that cookies from the domain "www.googleadservices.com" are blocked (https://www.google.de/settings/ads). We would like to point out that this setting will be deleted if you delete your cookies. You can also deactivate interest-based ads using the link http://optout.aboutads.info. We would like to point out that this setting will also be deleted if you delete your cookies.
Third party information: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland
Further information on the use of data by Google, setting and objection options and data protection can be found on the following Google websites:
Data protection declaration: https://policies.google.com/privacy?hl=de&gl=de
Google website statistics: https://services.google.com/sitestats/de.html
Google Dynamic Remarketing
We use "Google Dynamic Remarketing" on our website, a service of Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland (hereinafter referred to as "Google"). Google Dynamic Remarketing enables us to show you our advertisements when you continue to use the Internet after visiting our website. This is done by means of cookies stored in your browser, via which your usage behavior when visiting different websites is recorded and evaluated by Google. This allows Google to determine your previous visit to our website. According to Google, the data collected as part of remarketing with your personal data, which may be stored by Google, will not be merged. According to Google, pseudonymization is used in remarketing in particular.
We use Google Dynamic Remarketing for marketing and optimization purposes, in particular to display relevant and interesting ads for you, to improve reports on campaign performance and to achieve a fair calculation of advertising costs. This is also our legitimate interest in the processing of the above data by the third party. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR.
You can prevent the installation of cookies by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. We would like to point out that in this case you may not be able to use all functions of our website to their full extent. The storage of cookies can also be prevented by setting your web browser so that cookies from the domain "www.googleadservices.com" are blocked (https://www.google.de/settings/ads). We would like to point out that this setting will be deleted if you delete your cookies. You can also deactivate interest-based ads using the link http://optout.aboutads.info/?c=2&lang=EN. We would like to point out that this setting will also be deleted if you delete your cookies.
Further information on the use of data by Google, setting and objection options and data protection can be found on the following Google websites:
Data protection declaration: https://policies.google.com/privacy?hl=de&gl=de
Google website statistics: https://services.google.com/sitestats/de.html
A web service from Google Ireland Limited, Gordon House, Barrow Street, 4 Dublin, Ireland (hereinafter: Doubleclick) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Doubleclick. The legal basis for data processing is Art. 6 Para. 1 lit. f GDPR. The legitimate interest consists in the correct functioning of the website. The data will be deleted as soon as the purpose of their collection has been fulfilled. Further information on the handling of the transferred data can be found in the Doubleclick data protection declaration: https://policies.google.com/privacy
You can prevent Doubleclick from collecting and processing your data by deactivating the execution of script code in your browser or installing a script blocker in your browser.
This website uses Hotjar, an analysis software from Hotjar Ltd. ("Hotjar") (http://www.hotjar.com, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europe). With Hotjar it is possible to measure and evaluate the usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the "tracking code" and the "cookie" about your visit to our website is transmitted to the Hotjar servers in Ireland and stored there. The following information is collected by the tracking code:
The following information can be recorded by your device and your browser:
- The IP address of your device (collected and saved in an anonymous format)
- Your email address including your first and last name, insofar as you have made it available to us via our website
- Screen size of your device
- Device type and browser information
- Geographical point of view (country only)
- The preferred language to display our website
- Log data
The following data is automatically generated by our servers when using Hotjar:
- Referring domain
- Pages visited
- Geographical point of view (country only)
- The preferred language to display our website
- Date and time when the website was accessed
Hotjar will use this information to evaluate your use of our website, to create reports on its use, as well as other services relating to website use and internet evaluation of the website. Hotjar also uses third-party services such as Google Analytics and Optimizely to provide its services. These third-party companies can save information that your browser sends when you visit the website, such as cookies or IP requests. For more information on how Google Analytics and Optimizely store and use data, please refer to their respective privacy policies.
The legal basis for the processing of your personal data is your consent and therefore Art. 6 Para. 1 lit. a GDPR.
The cookies that Hotjar uses have a different "lifespan"; some stay up to 365 days, some only remain valid during the current visit.
You can prevent Hotjar from collecting the data by clicking on the following link and following the instructions there: https://www.hotjar.com/opt-out
Facebook Pixel and Facebook Custom Audiences
On our website we use the so-called “Facebook pixel” from the company “Facebook” (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland). With the Facebook pixel we can arrange the visitors of our website in certain target groups in order to be able to show you corresponding advertisements on Facebook. The data collected (e.g. IP addresses, information about the web browser, the location of the website, clicked buttons, possibly pixel IDs and other features) are not visible to us, but can only be used to display certain advertisements. Cookies are also set as part of the use of the Facebook pixel code.
If you have a Facebook account and are logged in, your visit to this website will be assigned to your Facebook user account.
We also use the remarketing function "Custom Audiences" of the company "Facebook". This enables users of the website to be shown interest-based advertisements ("Facebook ads") when visiting Facebook or other websites that also use this method. We are interested in showing you advertisements that match your interests in order to make our website more interesting for you.
In order to exchange the respective data, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our level of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you are visiting our website Accessed the website or clicked on an advertisement from us. If you are registered with a "Facebook" service, "Facebook" can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will find out and save your IP address and other identification features.
You can find out how the Facebook pixel is used for advertising campaigns at https://www.facebook.com/business/learn/facebook-ads-pixel
More information on Facebook's data policy can be found at https://www.facebook.com/policy.php
Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy
We use these functions in order to be able to offer you promotional offers that match your interests.
We process your data because you have given your consent to this (Art. 6 Para. 1 lit. a GDPR) or we have a legitimate interest in processing the data (Art. 6 Para. 1 lit. f GDPR).
We store your data as long as we need it for the respective purpose (displaying interest-based advertising), or you have not objected to the storage of your data or have withdrawn your consent.
The deactivation of the "Facebook Custom Audiences" function is possible for logged in users at https://www.facebook.com/settings/?tab=ads#.
You can change your settings for advertisements in Facebook at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen, provided you are logged in to Facebook.
Akamaihd / Akamaized
A web service from RTL NEWMEDIA, Coloneum, 50829 Cologne, Germany (hereinafter: Akamaihd / Akamaized) is loaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transfer personal data to Akamaihd / Akamaized.
The legal basis for data processing is Art. 6 Para. 1 lit. f GDPR. The legitimate interest consists in the correct functioning of the website. The data will be deleted as soon as the purpose of their collection has been fulfilled.
You can prevent Akamaihd / Akamaized from collecting and processing your data by deactivating the execution of script code in your browser or installing a script blocker in your browser.
Further information on the handling of the transferred data can be found in Akamaihd / Akamaized's data protection declaration:
Videos via Vimeo.com are integrated on this website. This is a service of Vimeo, Inc., 555 West 18th Street, New York, New York 10011, USA (hereinafter referred to as "Vimeo"). When you view videos via Vimeo, a connection is established to the Vimeo servers in the USA. This transmits certain information to Vimeo. Vimeo may also place cookies on your device. Vimeo also enables the use of certain other functions, such as rating or sharing videos. To do this, it may be necessary for you to log in to Vimeo or certain third-party providers (such as Facebook or Twitter) with your user account so that they can assign the information you have provided to your respective user account. These functions are offered exclusively by Vimeo and the respective third-party providers and you should carefully check their data protection regulations before using the respective functions. We have no knowledge of the content of the data collected by Vimeo or third parties and have no influence on their use. Through the integration, Vimeo can also receive the information that your browser has called up the corresponding page of this website, even if you do not have a Vimeo user account or are currently not logged in to Vimeo.
Vimeo is used in the interest of an attractive presentation of our website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Further information on the collection and use of your data by Vimeo and your rights in this regard can be found in Vimeo's data protection declaration at: https://vimeo.com/privacy
Name and address of the controller:
Party responsible for the processing of personal data for the purposes of the European Union General Data Protection Regulation (GDPR), or of other applicable data protection laws in the Member States of the European Union, and of other provisions relating to protection of personal data, is
HGH Hotelgesellschaft mbH
T +49. 40. 33 44 14 00
Marc Ciunis und Carsten von der Heide
Name and address of the data protection officer:
Phone: +49 (0) 4101 / 80 50 600
We reserve the right to amend our data protection practices and this data protection statement in order to adjust the aforesaid to reflect possible changes in relevant laws or regulations, or to meet your needs better. Possible amendments in our data protection practices will correspondingly be published here. Please inform yourself about the current date of our data protection policy.
Hamburg, March 2020